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Jobs at Two's Company

Finance and Credit Internship

Location: Elmsford, NY

Department: Two's Company

Type: Internship

Min. Experience: Entry Level

Finance / Credit & Collections Internship Program

Training Objectives:                                                           

  • To understand the general business of Two’s Company and the giftware, home décor industry
  • Learn the basic operations of a credit and collection department within the finance function
  • Understand how a support and administrative function such as finance could generate customer satisfaction and contribute to the success of the company

Program Time Frame:

  • Winter opportunities available
  • Minimum commitment of 20 hours per week
  • Minimum 3 days a week (days could be flexible)

Training Objectives:

  • Mission and objectives of a credit & collection department
  • KPI (Key Performance Indicators) reporting – where to get the data and how to measure
  • SOP of Credit & Collections – learn how things are done in specific areas and with live practices
  • Learn how to communicate (phone, email, fax) with customers to gain information and resolve credit issues

Responsibilities:

  • Collecting past due invoices
  • Inquiring declined credit cards
  • Learning how to solicit help and collaborate with other departments to accomplish results
  • Customer Relations
  • Sales Associates
  • Special projects
  • Developing a database or report to monitor success of outside collection cases
  • Surveying customer (both external and internal) feedback about the Credit & Collection department
  • Other ad hoc projects assigned by Credit Manager

Supervision:

  • Closely supervised and trained by any one of the credit associates on day to day operations and work assignments
  • Weekly meetings with Credit Manager to discuss learning progress and feedback

Qualifications:

  • Basic finance and accounting knowledge
  • Good communication skills, verbal and written
  • Outgoing and comfortable in phone conversation with customers
  • Basic knowledge of Excel and Outlook
  • Pursuing degree in related field
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